Privacy Policy for Goal Click customers

The Short Version

Our Privacy Policy is very simple and straightforward.

We respect you and your privacy. Goal Click collects some personal information in order to fulfil your orders, reply to messages, and keep you updated with Goal Click news and products. 

Now, the Long Version…

This Privacy Policy governs the collection and use of personal information relating to the potential, past, and existing users or customers of Goal Click (“Goal Click”, “we” and “us”).

Goal Click Limited is an UK company with registered company number: 10135662 and whose registered address is 37 Theydon Grove, Epping, Essex, CM16 4PX, United Kingdom.

This privacy notice also sets out the legal basis on which we are permitted to process your personal information, your rights in respect of our use of your personal information, how you can verify what personal information is collected by us, and how you can request that we delete, update or transfer it.

1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We may send you emails about our shop, new products and other updates.

When you browse our shop, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

2 – LAWFUL BASES OF PROCESSING

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we process this information as it is necessary for the performance of a contract (being the sale contract between you and Goal Click). You consent to our collecting it and using it for the specific legitimate interest of processing your purchase and fulfilling our service.

If we ask for or collect your personal information for a secondary reason, such as sending you newsletters and other marketing materials about Goal Click products and services which we think you might be of interest to you, we process this information by relying upon your consent in order for us to undertake this data processing activity, however in some instances (such as with some of our existing customers, or when marketing in a B2B context) the law may permit us to process your personal data in order to send newsletters and other marketing materials on the basis of our legitimate interests, being our legitimate business interests in marketing our activities and promoting the success of our business and our websites, content, products and services. If the information is not of interest for you, you can opt-out at any time by letting us know, including by emailing us. We will either ask you directly for your expressed consent, or provide you with an opportunity to withdraw your consent or unsubscribe from our email marketing. We will always inform you why you are receiving communications from Goal Click.

You may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time, by contacting us as detailed below.

You can opt-out of receiving promotional and marketing communications at any time, either by using the unsubscribe method in the message, or contacting us as detailed below.

3 – DATA SUBJECT RIGHTS

Under UK data protection law, you have certain rights in respect of your personal information, including the right to access, correct, and in some cases delete your personal information, rights for data subjects to restrict processing of personal data, object to the processing of their personal data, move, copy or transfer the personal data held by Goal Click for their own purposes across different services and lodge a complaint with the data protection regulator (e.g. the Information Commissioner’s Office in the UK).

As set out above, you can object to receiving marketing from us at any time. 

If you would like to exercise any of these rights, please contact us as detailed below. We will respond to any requests in accordance with the law, and so please note there may be circumstances where we are unable to comply with your request (for example, in order to protect the privacy rights of a third party). 

4 – HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

We hold personal data for as long as necessary, bearing in mind the purpose for which it was collected. At the end of the retention period, we assess whether it is necessary to continue to retain information to achieve the purposes for which it was collected. To determine appropriate retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of unauthorised access, legal requirements and whether it is necessary to retain the personal data to resolve disputes or enforce our policies.

5 – DISCLOSURE

Goal Click may be required to share customer personal data in the following circumstances:

- Where required by law, government, competent authorities or the courts or to establish, exercise or defend its legal rights.

- To prevent crime and fraud (e.g. with professional advisors, investigators, or credit reference agencies).

- With members of Goal Click’s corporate group.

- With Goal Click’s suppliers (and here you should list the categories of supplier – e.g. e-commerce platform provider, image processing service providers, contractors, web hosting service provider etc.)

- If involved in an investment, merger, acquisition, or sale of Goal Click, or its assets.

6 – SQUARESPACE

Our online shop is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.

They store your data on secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps them to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

For more information, you can read Squarespace's Terms of Service here or Privacy Statement here.

Links

When you click on links on our shop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

8 - BLOG COMMENTS AND USER CONTENT POSTED TO THE WEBSITE

If you post any Comments or User Content on the Website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post on our website.

9 – SECURITY

To protect your personal data, we will, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

10 – COOKIES

The Goal Click online shop is built using Squarespace.com, for more information on cookies that may be stored on your computer, please refer to this list that covers all cookies used for all visitors to the Goal Click website:

11 - INTERNATIONAL DATA TRANSFERS

Goal Click does not currently transfer personal data internationally. If, in future, Goal Click does transfer personal data internationally, individuals can contact Goal Click for further information on how it safeguards those transfers (at matthew@goal-click.com).

12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our shop is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

13 - QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, withdraw marketing permissions, or want more information please contact matthew@goal-click.com

Privacy Policy for Goal Click storytellers and individuals featured in Goal Click content

Goal Click Limited is an UK company with registered company number: 10135662 and whose registered address is 37 Theydon Grove, Epping, Essex, CM16 4PX, United Kingdom.

The Privacy Policy can refer to those who have directly provided Personal Data to Goal Click as a participant (“storyteller”), or to individuals who have provided informed consent through a Goal Click partner or storyteller:

We collect and maintain personal information that you voluntarily submit to us during your participation in Goal Click content or other contact with us.

This may include:

- Name;

- Email Address;

- Address;

- City or Country;

- Date of Birth;

- Gender;

It may also include information in the content you submit:

- Your image or likeness (or that of others who also appear) in the content you submit;

- Other information about yourself (or that of others who also appear) in the content you submit;

- Other information about yourself (or that of others who are also mentioned) in the messages you send to us.

Publishing content you provide

If you provide us with any content (e.g. photos, videos, or any other personal information as listed above) that feature on our services, or help your participation in our services, we will collect certain personal information from you when you provide the content and will use it in connection with sharing the content you have provided. The content may also contain your personal information, or that of others who also appear or are mentioned, in the form of images or other information that may identify you or them. 

When you submit your content for these purposes, we will process your personal data on the basis of our legitimate interests, being our legitimate business interests in providing our services and furthering our commercial interests. Submission provides consent to use your content and the personal information in this way and confirmation that you have the consent of any others appearing in the content. It is also in our legitimate business interest to use your personal information in such a way to operate the service.

How long do we keep your personal information for?

We hold personal data for as long as necessary, bearing in mind the purpose for which it was collected. At the end of the retention period, we assess whether it is necessary to continue to retain information to achieve the purposes for which it was collected. To determine appropriate retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of unauthorised access, legal requirements and whether it is necessary to retain the personal data to resolve disputes, enforce our policies or for archival purposes.

We retain data for archival purposes on the basis of our legitimate interests, being our legitimate business interests in providing our services and furthering our commercial interests.

DISCLOSURE

We may disclose your personal information if we are required by law to do so. Goal Click may be required to share customer personal data in the following circumstances:

- Where required by law, government, competent authorities or the courts or to establish, exercise or defend its legal rights.

- To prevent crime and fraud (e.g. with professional advisors, investigators, or credit reference agencies).

- With members of Goal Click’s corporate group.

- With Goal Click’s suppliers (and here you should list the categories of supplier – e.g. e-commerce platform provider, image processing service providers, contractors, web hosting service provider etc.)

- If involved in an investment, merger, acquisition, or sale of Goal Click, or its assets.

DATA SUBJECT RIGHTS

Under UK data protection law, you have certain rights in respect of your personal information, including the right to access, correct, and in some cases delete your personal information, rights for data subjects to restrict processing of personal data, object to the processing of their personal data, move, copy or transfer the personal data held by Goal Click for their own purposes across different services and lodge a complaint with the data protection regulator (e.g. the Information Commissioner’s Office in the UK).

As set out above, you can object to receiving marketing from us at any time. 

If you would like to exercise any of these rights, please contact us as detailed below. We will respond to any requests in accordance with the law, and so please note there may be circumstances where we are unable to comply with your request (for example, in order to protect the privacy rights of a third party). 

Your right to erasure

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it, or you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

How we protect your information

Personal Data is stored in a protected and secure location and isn’t accessible publicly. Access is limited to employees or partners on a “need to know” basis, in order to carry out Goal Click projects and content.

INTERNATIONAL DATA TRANSFERS

Goal Click does not currently transfer personal data internationally. If, in future, Goal Click does transfer personal data internationally, individuals can contact Goal Click for further information on how it safeguards those transfers (at matthew@goal-click.com).

Last Updated: December 2021